Claims Examiner Interview
If there is any question about your eligibility for unemployment benefits, you will be scheduled for a telephone interview with a claims examiner. The claims examiner will call you at the scheduled time. While every attempt will be made to call you on schedule, delays can occur. You must be available for two hours after the time scheduled.
The reason for the interview will be listed on the form you receive for the appointment. Please be prepared to discuss the reason for the interview. If the reason for the interview is because you quit or were fired from your job, or because there is some question about your availability for work, you will receive a questionnaire in the mail. The questionnaire will list the questions that you may be asked during the interview.
If applicable, your former employer will be notified of the interview and has the right to participate.
If you have any evidence that supports your claim, you may mail or FAX the documents to the office shown on your scheduling notice. Make sure you include your social security number on all documents.
Important: While you are waiting for your claims examiner interview, you must still claim your weekly unemployment benefits. You will receive "credit" for the weeks that you claim so that if your benefits are approved, you can be paid these weeks at a later date. If you don't claim your weekly benefits, you may lose them even if the claims examiner determines you are eligible for benefits.
If you are denied benefits, you will be sent a written determination explaining why. You have the right to appeal the determination; your appeal rights are contained on the determination. If your benefits are approved, you will receive a check(s) in the mail for the weeks you have claimed.
If you are unable to keep the scheduled appointment or if you require additional time to prepare for the interview, you should reschedule the interview by calling the Reemployment Call Center where you filed your claim.
The reason for the interview will be listed on the form you receive for the appointment. Please be prepared to discuss the reason for the interview. If the reason for the interview is because you quit or were fired from your job, or because there is some question about your availability for work, you will receive a questionnaire in the mail. The questionnaire will list the questions that you may be asked during the interview.
If applicable, your former employer will be notified of the interview and has the right to participate.
If you have any evidence that supports your claim, you may mail or FAX the documents to the office shown on your scheduling notice. Make sure you include your social security number on all documents.
Important: While you are waiting for your claims examiner interview, you must still claim your weekly unemployment benefits. You will receive "credit" for the weeks that you claim so that if your benefits are approved, you can be paid these weeks at a later date. If you don't claim your weekly benefits, you may lose them even if the claims examiner determines you are eligible for benefits.
If you are denied benefits, you will be sent a written determination explaining why. You have the right to appeal the determination; your appeal rights are contained on the determination. If your benefits are approved, you will receive a check(s) in the mail for the weeks you have claimed.
If you are unable to keep the scheduled appointment or if you require additional time to prepare for the interview, you should reschedule the interview by calling the Reemployment Call Center where you filed your claim.
