QUESTIONS AND ANSWERS
Appeals of Benefit Determinations
Q. What recourse do I have if I disagree with a determination?A. You may appeal any determination that you believe to be incorrect. An appeal of a determination must be made in writing and must be received or postmarked within seven days after delivery or 10 days after the mailing of the determination.
Q. Who should participate in the appeal hearing?A. Individuals who have firsthand knowledge of the reason for separation and the company rules should attend.
Note: More weight is given to firsthand evidence and testimony than is given to hearsay or third party testimony. See Chapter II, Section 4.